INCREDIBLE CUSTOMER SERVICE – The Culture of Great Companies


Use customer service to actually grow your business

Don’t just try and fix customer problems.  Create a company culture that produces outstanding customer service, promotes referrals and develops a company culture that takes your business to the next level.

Topics include:

  • Building customer trust
  • Eliminate the “it’s not my job” syndrome
  • Communication
  • How to measure results & showcase performance
  • Reverse customer service
  • Creating love with your customers
  • Vision, values & doing the right thing
  • Active listening skills
  • Developing on-going support & the “thank you”
  • Practices, people & consistency
  • PLUS …. lots more!
SKU: 004 Category: Tag:


Tracks:    11

Length:    Approximately 80 minutes

Format: Download only

Additional information